Privacy Policy

Food Trailer Pros ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, or purchase our products and services.

By using our website or providing your information, you consent to the practices described in this Privacy Policy.

We collect information that you provide directly to us, including:

• Contact details: name, email address, phone number, and business name.
• Order and quote information: requested products, customization details, and budget.
• Payment and billing information when you make a purchase.
• Communications: messages you send us via forms, SMS, email, or phone.
• Usage data: pages visited, device type, and approximate location (via cookies and analytics).

We use the information we collect to:

• Process orders, quotes, and financing requests.
• Communicate with you about your order, including via SMS and email.
• Provide customer support and respond to inquiries.
• Send promotional messages and offers (you may opt out at any time).
• Improve our website, products, and services.
• Comply with legal obligations.

When you provide your phone number, you consent to receive SMS messages from Food Trailer Pros. We use a 10-digit long code (10DLC) for business messaging in compliance with CTIA and carrier guidelines.

Message frequency varies. Standard message and data rates may apply. You can opt out of SMS communications at any time by replying "STOP" to any message. For assistance, reply "HELP".

• Opt-in: You provide consent when submitting your phone number through our forms or confirming via text.
• Opt-out: Reply "STOP" to unsubscribe from all SMS communications.
• Help: Reply "HELP" for support or contact info@foodtrailerpros.com.
• We never share your phone number with third parties for marketing purposes.
• Carriers are not responsible for delayed or undelivered messages.

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not function properly.

We do not sell, rent, or trade your personal information. We may share your data with:

• Service providers who help us operate our business (payment processors, SMS providers, analytics tools).
• Financing partners when you request financing options.
• Legal authorities when required by law or to protect our rights.

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To exercise these rights, contact us at info@foodtrailerpros.com.

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.